DEEPENING THE UNDERSTANDING OF HOSPITAL PATIENT SATISFACTION: FULFILLMENT AND EQUITY EFFECTS.
| Autor: | Swan, John E.1, Sawyer, Jesse C.2, Van Matre, Joseph G.3, McGee, Gail W.4 |
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| Zdroj: | Journal of Health Care Marketing. Summer85, Vol. 5 Issue 3, p7-18. 12p. |
| Databáze: | Business Source Ultimate |
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