IMPROVING SERVICE QUALITY IN THE HEALTH CARE SETTING.

Autor:	O'Connor, Stephen J.1, Powers, Thomas L.2, Bowers, Michael R.2
Zdroj:	Journal of Health Care Marketing. Dec88, Vol. 8 Issue 4, p63-66. 4p. 1 Chart.
Databáze:	Business Source Ultimate
Externí odkaz:	Zobrazit plný text záznamu