PRACTICE BRIEFING: Understanding the service provider perspective towards better service quality in local authorities.
| Autor: | Wan Yusoff, Wan Zahari1, Ismail, Maziah1, Ali, Azlan Shah2 asafab@um.edu.my |
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| Zdroj: | Journal of Facilities Management. 2010, Vol. 8 Issue 3, p226-238. 13p. |
| Databáze: | Business Source Ultimate |
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