The Effect of Collectivism on the Importance of Relationship Quality and Service Quality for Behavioral Intentions: A Cross-National and Cross-Contextual Analysis.

Autor: Ozdemir, V. Emre1, Hewett, Kelly2
Zdroj: Journal of International Marketing. 2010, Vol. 18 Issue 1, p41-62. 22p. 1 Diagram, 6 Charts.
Databáze: Business Source Ultimate