Tourists' Expectations and Perceptions on the Service Quality in Malaysian Tourism Industry.
Autor: | Zakaria, Zainuddin1, Hamid, Azemi Che1, Karim, Zokree Abdul1, Daud, Norzaidi Mohd1 |
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Zdroj: | Global Business & Management Research. 2009, Vol. 1 Issue 3/4, p69-83. 15p. 2 Diagrams, 10 Charts. |
Databáze: | Business Source Ultimate |
Externí odkaz: |