Pay and Working Conditions in Finance and Utility Call Centres in Denmark and Germany.

Autor: Sørensen, Ole Henning1 ohs@arbejdsmiljoforskning.dk, Weinkopf, Claudia2 claudia.weinkopf@uni-due.de
Zdroj: European Journal of Industrial Relations. Dec2009, Vol. 15 Issue 4, p395-416. 22p.
Databáze: Business Source Ultimate