Validating the Malcolm Baldrige National Quality Award Framework through structural equation modelling.

Autor: Curkovic, Sime1 sime.curkovic@wmich.edu, Melnyk, Steve2, Calantone, Roger2, Handfield, Robert2
Zdroj: International Journal of Production Research. 3/10/2000, Vol. 38 Issue 4, p765-791. 27p.
Databáze: Business Source Ultimate