Nancy Alfaro as an Exemplary Collaborative Public Manager: How Customer Service Was Aligned with Customer Needs.

Autor: Naff, Katherine C.1 (AUTHOR)
Zdroj: Public Administration Review. May/Jun2009, Vol. 69 Issue 3, p487-493. 7p.
Databáze: Business Source Ultimate
Nepřihlášeným uživatelům se plný text nezobrazuje