Indian call centres and business process outsourcing: a study in union formation.
| Autor: | Taylor, Phil1 philip.taylor@strath.ac.uk, D'Cruz, Premilla2 pdcruz@iimahd.ernet.in, Noronha, Ernesto3 enoronha@iimahd.ernet.in, Scholarios, Dora4 d.scholarios@strath.ac.uk |
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| Zdroj: | New Technology, Work & Employment. Mar2009, Vol. 24 Issue 1, p19-42. 24p. 6 Charts. |
| Databáze: | Business Source Ultimate |
| Externí odkaz: |
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