Retail and Service Encounters: The Inter-Cultural Tourist Experience.

Autor: Hartman, KatherineB.1 (AUTHOR) hartmank@uncw.edu, Meyer, Tracy1 (AUTHOR), Scribner, LisaL.1 (AUTHOR)
Zdroj: Journal of Hospitality Marketing & Management. 2009, Vol. 18 Issue 2/3, p197-215. 19p.
Databáze: Business Source Ultimate