CHAPTER 29: GUEST SATISFACTION & LOYALTY.
Autor: | Miller, Richard K., Washington, Kelli |
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Zdroj: | Hotels & Resorts. 2008, p167-171. 5p. |
Databáze: | Business Source Ultimate |
Externí odkaz: |
Autor: | Miller, Richard K., Washington, Kelli |
---|---|
Zdroj: | Hotels & Resorts. 2008, p167-171. 5p. |
Databáze: | Business Source Ultimate |
Externí odkaz: |