COMPREHENDING PATIENT SERVICE QUALITY EXPECTATIONS FOR HEALTH CARE.

Autor:	O'CONNOR, STEPHEN J.1, HANH Q. TRINH2, SHEWCHUK, RICHARD M.3
Zdroj:	Proceedings & Membership Directory - Academy of Management. 1999, pA1-A6. 6p.
Databáze:	Business Source Ultimate
Externí odkaz:	Zobrazit plný text záznamu