Behavioral Consequences of Overbooking Service Capacity.
| Autor: | Wangenheim, Florian v1, Bayón, Tomás2 |
|---|---|
| Zdroj: | Journal of Marketing. Oct2007, Vol. 71 Issue 4, p36-47. 12p. 1 Diagram, 4 Charts, 1 Graph. |
| Databáze: | Business Source Ultimate |
| Externí odkaz: |
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| Autor: | Wangenheim, Florian v1, Bayón, Tomás2 |
|---|---|
| Zdroj: | Journal of Marketing. Oct2007, Vol. 71 Issue 4, p36-47. 12p. 1 Diagram, 4 Charts, 1 Graph. |
| Databáze: | Business Source Ultimate |
| Externí odkaz: |
|