THE ROLE OF PURCHASE IMPORTANCE ON BUYER PERCEPTIONS OF THE TRUST AND EXPERTISE COMPONENTS OF SUPPLIER AND SALESPERSON CREDIBILITY IN BUSINESS-TO-BUSINESS RELATIONSHIPS.

Autor: Belonax, Jr., Joseph J.1 joseph.belonax_jr@wmich.edu, Newell, Stephen J.1 steve.newell@wmich.edu, Plank, Richard E.2 rplank@lakeland.usf.edu
Zdroj: Journal of Personal Selling & Sales Management. Summer2007, Vol. 27 Issue 3, p247-258. 12p. 4 Charts.
Databáze: Business Source Ultimate