Can banks improve customer relationships with high quality online services?
| Autor: | Carmel Herington, Scott Weaven |
|---|---|
| Zdroj: | Managing Service Quality. Jul2007, Vol. 17 Issue 4, p404-427. 24p. |
| Databáze: | Business Source Ultimate |
| Externí odkaz: |
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| Autor: | Carmel Herington, Scott Weaven |
|---|---|
| Zdroj: | Managing Service Quality. Jul2007, Vol. 17 Issue 4, p404-427. 24p. |
| Databáze: | Business Source Ultimate |
| Externí odkaz: |
|