Linking Employee Confidence to Performance: A Study of Self-Managing Service Teams.
| Autor: | Jong, Ad de1 a.d.jong@tm.tue.nl, Ruyter, Ko de2 k.deruyter@mw.unimaas.nl, Wetzels, Martin2 m.wetzels@mw.unimaas.nl |
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| Zdroj: | Journal of the Academy of Marketing Science. Sep2006, Vol. 34 Issue 4, p576-587. 12p. |
| Databáze: | Business Source Ultimate |
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