DEVELOPING KNOWLEDGE MANAGEMENT SYSTEMS (KMS) FOR ERP IMPLEMENTATION: A CASE STUDY FROM SERVICE SECTOR.

Autor: Muthusamy, Senthil K.1, Palanisamy, Ramaraj2, MacDonald, Jonathan3
Zdroj: Journal of Services Research. 2005 Special Issue, p66-92. 28p.
Databáze: Business Source Ultimate