The Role of Knowledge Repositories in Technical Support Environments: Speed Versus Learning in User Performance.
| Autor: | GRAY, PETER H.1, DURCIKOVA, ALEXANDRA2 |
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| Zdroj: | Journal of Management Information Systems. Winter2005/2006, Vol. 22 Issue 3, p159-190. 32p. |
| Databáze: | Business Source Ultimate |
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