Revisiting Passengers’ Perceptions of Airline Service Quality: A Theory-Driven Machine Learning Approach Using Big Data.
Autor: | Lim, Juhwan1 (AUTHOR) jhlim90@ksu.edu, Lee, Minwoo2 (AUTHOR), Jang, Jichul1 (AUTHOR) |
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Zdroj: | Journal of Quality Assurance in Hospitality & Tourism. Dec2024, p1-22. 22p. 5 Illustrations. |
Databáze: | Business Source Ultimate |
Externí odkaz: |