The Impact of E-Loyalty Program on Store Loyalty: The Mediating Role of E-Satisfaction and Moderation by Switching Cost.

Autor: GINANJAR, Adzka Ayuna1 adzkaayuna@gmail.com, ARIYANTI, Maya2 ariyanti@telkomuniversity.ac.id, HIDAYAH, Riski Taufik2 riskitaufik@telkomuniversity.ac.id
Zdroj: Quality - Access to Success. Nov2024, Vol. 25 Issue 203, p227-236. 10p.
Databáze: Business Source Ultimate