CAPTURING COLLEGE STUDENTS AS CUSTOMERS: MEASURING THE SATISFACTION WITH AND PERCEPTION OF ZIP CARD SERVICES.

Autor: Luke, Robert H.1, Pettijohn, Charles E.1, Pettijohn, Linda S.1
Zdroj: Marketing Management Journal. Spring2000, Vol. 10 Issue 1, p12-23. 12p. 5 Charts.
Databáze: Business Source Ultimate