Importance-performance analysis to develop product/service improvement strategies through online reviews with reliability.

Autor: Wu, Xingli1 (AUTHOR), Liao, Huchang2 (AUTHOR) liaohuchang@163.com, Zhang, Chonghui2 (AUTHOR)
Zdroj: Annals of Operations Research. Nov2024, Vol. 342 Issue 3, p1905-1924. 20p.
Databáze: Business Source Ultimate
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