Customer Care: A universal concern for companies is changing fast.

Autor: Buesing, Eric, Raabe, Julian, Haug, Maximilian, Hurst, Paul, Blackader, Brian, Aman, Jorge, Wolff, Josh, Guaqueta, Marcela, Mukhopadhyay, Subhrajyoti, Gupta, Suryansha, Lai, Vivian
Zdroj: McKinsey Quarterly. 2024, Issue 3, p82-89. 8p. 2 Color Photographs, 3 Graphs.
Databáze: Business Source Ultimate
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