Customer Complaint Service Business Processes Redesign with Artificial Intelligence Technology Using Business Process Reengineering Approach (Study Case: Ceria BRI Application).
| Autor: | Faradilla, Sissy Soraya1 sissysoraya@gmail.com, Santoso, Sugeng1 |
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| Zdroj: | Indonesian Journal of Business Analytics. Aug2024, Vol. 4 Issue 4, p1597-1612. 16p. |
| Databáze: | Business Source Ultimate |
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