Strategic deception in call centers: impacts on well-being, cognition, and work motivation.

Autor: Jabutay, Felicito1 (AUTHOR) felicito.jab@kbu.ac.th, Novio, Eunice Barbara2 (AUTHOR), Verbal, Xyle Fe3 (AUTHOR)
Zdroj: Journal of General Psychology. Oct-Dec2024, Vol. 151 Issue 4, p597-623. 27p.
Databáze: Business Source Ultimate