Strategic deception in call centers: impacts on well-being, cognition, and work motivation.
Autor: | Jabutay, Felicito1 (AUTHOR) felicito.jab@kbu.ac.th, Novio, Eunice Barbara2 (AUTHOR), Verbal, Xyle Fe3 (AUTHOR) |
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Zdroj: | Journal of General Psychology. Oct-Dec2024, Vol. 151 Issue 4, p597-623. 27p. |
Databáze: | Business Source Ultimate |
Externí odkaz: |