Designing and evaluating insurance customer loyalty programs for different customer groups based on their lifetime value.

Autor: Ebrahimi, Abolghasem1 (AUTHOR) aebrahimi@shirazu.ac.ir, Askarifar, Kazem1 (AUTHOR), Nikbakht, Amin2 (AUTHOR)
Zdroj: Journal of Financial Services Marketing. Sep2024, Vol. 29 Issue 3, p808-825. 18p.
Databáze: Business Source Ultimate