Customer-Oriented Behavior in Full-Service Restaurants: A Moderated-Mediation Model of Emotional Intelligence, Work Engagement, and Customer-Oriented Attitude.

Autor:	Oh, Hyunghwa1 (AUTHOR) rickoh@torontomu.ca, Linda, Israt Jahan1 (AUTHOR), Jo, WooMi2 (AUTHOR)
Zdroj:	Journal of Quality Assurance in Hospitality & Tourism. Aug2024, p1-24. 24p. 3 Illustrations.
Databáze:	Business Source Ultimate
Externí odkaz:	Zobrazit plný text záznamu