Learn or Loaf? How Employees React to Team Members' Extra-Role Customer Service Behavior.

Autor:	Tan, Alice J. M.1 (AUTHOR), Loi, Raymond C.H.2 (AUTHOR), Chow, Cheris W.C.2 (AUTHOR), Tang, Huihui2 (AUTHOR), Fu, Isabel S. F.2 (AUTHOR)
Zdroj:	Academy of Management Annual Meeting Proceedings. 2024, Vol. 2024 Issue 1, pN.PAG-N.PAG. 1p.
Databáze:	Business Source Ultimate
Externí odkaz:	Zobrazit plný text záznamu