EVALUATING CUSTOMER SATISFACTION LEVEL AT KAUFLAND: THE SERVQUAL METHOD.
Autor: | GRANCEA, A.1 adrian.grancea@student.unitbv.ro, BĂLĂŞESCU, M.2 mariusbalasescu@unitbv.ro |
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Zdroj: | Bulletin of the Transilvania University of Brasov, Series V: Economic Sciences. 2024, Vol. 17 Issue 1, p17-26. 10p. |
Databáze: | Business Source Ultimate |
Externí odkaz: |