EVALUATING CUSTOMER SATISFACTION LEVEL AT KAUFLAND: THE SERVQUAL METHOD.

Autor: GRANCEA, A.1 adrian.grancea@student.unitbv.ro, BĂLĂŞESCU, M.2 mariusbalasescu@unitbv.ro
Zdroj: Bulletin of the Transilvania University of Brasov, Series V: Economic Sciences. 2024, Vol. 17 Issue 1, p17-26. 10p.
Databáze: Business Source Ultimate