THE EFFECT OF SERVICE QUALITY ON RECERTIFICATION. MEDIATED BY CUSTOMER SATISFACTION AND RELATIONSHIP COMMITMENT.
| Autor: | Lando, Karolus Karni1 karolus@student.ub.ac.id, Sudiro, Achmad2 achmadsudiro@ub.ac.id, Moko, Wahdiyat3 moko@ub.ac.id, Indrawati, Nur Khusniyah4 |
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| Zdroj: | Economic Studies. 2024, Vol. 33 Issue 6, p160-179. 20p. |
| Databáze: | Business Source Ultimate |
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