A tale of two platforms: A comparative analysis of language use in consumer complaints on Reddit and Spotify Community.

Autor: Yin, Qian1 (AUTHOR), Sadowski, Sebastian1 (AUTHOR) sebastian.sadowski@ru.nl
Zdroj: Journal of Consumer Behaviour. Jul2024, Vol. 23 Issue 4, p2071-2086. 16p.
Databáze: Business Source Ultimate