Determinants of quality in airline service: the user's view of a developing country.

Autor: Junior, Djalma Silva Guimaraes1 dsgjunior@gmail.com, de Melo, Fagner José Coutinho1, de Santanna, Carlos Henrique Michels2, de Arruda Xavier, Larissa3, de Medeiros, Denise Dumke3
Zdroj: Brazilian Journal of Operations & Production Management. 2024, Vol. 21 Issue 2, p1-14. 14p.
Databáze: Business Source Ultimate