Relationship Between Internet Banking Service Quality, e-Customer Satisfaction, and Loyalty: A Comparative Study of India and Pakistan.
Autor: | Patel, Ritesh1 ritesh@nirmauni.ac.in, Mishra, Anand Kumar2 20ms0002@rgipt.ac.in, Chishti, Muhammad Zubair3 chishtimz9@gmail.com, Modi, Tejas M.4 tejas@skips.in |
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Zdroj: | Journal of Central Banking Theory & Practice. May2024, Vol. 13 Issue 2, p213-228. 16p. |
Databáze: | Business Source Ultimate |
Externí odkaz: |