Relationship Between Internet Banking Service Quality, e-Customer Satisfaction, and Loyalty: A Comparative Study of India and Pakistan.

Autor: Patel, Ritesh1 ritesh@nirmauni.ac.in, Mishra, Anand Kumar2 20ms0002@rgipt.ac.in, Chishti, Muhammad Zubair3 chishtimz9@gmail.com, Modi, Tejas M.4 tejas@skips.in
Zdroj: Journal of Central Banking Theory & Practice. May2024, Vol. 13 Issue 2, p213-228. 16p.
Databáze: Business Source Ultimate