Demystifying the Combined Effect of Consistency and Seamlessness on the Omnichannel Customer Experience: A Polynomial Regression Analysis.

Autor: Gao, Wei1 gaoweibaggio@swu.edu.cn, Jiang, Ning2 jn63668@126.com
Zdroj: Journal of Theoretical & Applied Electronic Commerce Research. Mar2024, Vol. 19 Issue 1, p232-248. 17p.
Databáze: Business Source Ultimate
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