Artificial-intelligence-powered customer service management in the logistics industry.

Autor: Brzozowska, Marta1 marta.brzozowska@ujk.edu.pl, Kolasińska-Morawska, Katarzyna2 kolasink@uek.krakow.pl, Sułkowski, Łukasz3,4,5 lukasz.sulkowski@uj.edu.pl, Morawski, Paweł2 morawskp@uek.krakow.pl
Zdroj: Entrepreneurial Business & Economics Review. Dec2023, Vol. 11 Issue 4, p109-121. 13p.
Databáze: Business Source Ultimate