The impacts of self-congruity and positive emotional experience on positive e-WOM with customer satisfaction as a mediator: study on 4-star hotel consumers in Malang City.
| Autor: | Fitriyah, Nadya Lailatul1, Sunaryo2, Hussein, Ananda Sabil3 |
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| Zdroj: | International Journal of Research in Business & Social Science. Dec2023, Vol. 12 Issue 9, p83-90. 8p. |
| Databáze: | Business Source Ultimate |
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