A Theory-Driven Deep Learning Method for Voice Chat–Based Customer Response Prediction.
| Autor: | Chen, Gang1 (AUTHOR) chengang050970@foxmail.com, Xiao, Shuaiyong2 (AUTHOR) syxiao@tongji.edu.cn, Zhang, Chenghong3 (AUTHOR) chzhang@fudan.edu.cn, Zhao, Huimin4 (AUTHOR) hzhao@uwm.edu |
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| Zdroj: | Information Systems Research. Dec2023, Vol. 34 Issue 4, p1513-1532. 20p. |
| Databáze: | Business Source Ultimate |
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