Effects of SERVPERF Dimensions on Guests’ Satisfaction and Loyalty to Low-Cost Hotel: Mediating Role of Satisfaction.
| Autor: | Ezeh, Precious Chikezie1 (AUTHOR) precious17400@yahoo.com, Ezeuduji, Ikechukwu O.2 (AUTHOR) |
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| Zdroj: | Journal of Quality Assurance in Hospitality & Tourism. Nov2023, p1-23. 23p. 1 Illustration, 6 Charts. |
| Databáze: | Business Source Ultimate |
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