The influence of Customer Engagement and Financial Literacy on Loyalty is mediated by Customer Trust.
| Autor: | Cahaya, Yohanes Ferry1 ferry@perbanas.id, Riwayati, Hedwigis Esti1, Markonah, Markonah1 |
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| Zdroj: | Journal of Finance & Banking Review (JFBR). 2023, Vol. 8 Issue 2, p97-104. 8p. |
| Databáze: | Business Source Ultimate |
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