Selecting Total Quality Management (TQM) Best Practices in the Hotel Industry Environment: A Hybrid Model based on DEMATEL and ANP.
| Autor: | Kit Yeng Sin1 kyras@sunway.edu.my, May-Chiun Lo2, Mohamad, Abang Azlan2, Al Mamun, Abdullah3, Choon Ling Sim4 |
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| Zdroj: | International Journal of Supply & Operations Management. Aug2023, Vol. 10 Issue 3, p245-270. 26p. |
| Databáze: | Business Source Ultimate |
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