Drivers of contract renewal over time: a framework of analysis in B2B services.

Autor: Williams, Paul1 (AUTHOR) paul.williams@soton.ac.uk, Ashill, Nicholas J.2 (AUTHOR), Naumann, Earl (AUTHOR)
Zdroj: Journal of Strategic Marketing. Oct2023, p1-19. 19p. 3 Illustrations, 6 Charts.
Databáze: Business Source Ultimate