How to build good relationship quality with artisan and shopkeeper customers: A tetraclass analysis.
| Autor: | Julienne, Eric1 e.julienne@iut.univ-evry.fr, Llosa, Sylvie2 sylvie.llosa@iae-aix.com |
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| Zdroj: | Décisions Marketing. jan-mar2021, Issue 101, p189-52. 24p. |
| Databáze: | Business Source Ultimate |
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