Retailing, Services and Entertainment: AN EMPIRICAL EXAMINATION OF THE ATTRIBUTION OF SERVICE FAILURE ON ONLINE RETAIL-BASED MULTI-SIDED PLATFORMS.

Autor: Vakeel, Khadija Ali1 kasg@lehigh.edu, Sivakumar, K.2, Fudurić, Morana3
Zdroj: AMA Summer Academic Conference Proceedings. 2023, Vol. 34, p902-905. 4p.
Databáze: Business Source Ultimate