Teleconsultation management in healthcare during the COVID-19 pandemic: The impact of Perceived Justice on satisfaction and Word-Of-Mouth.

Autor: Baudier, Patricia1 (AUTHOR) pbaudier@em-normandie.fr, Kondrateva, Galina2 (AUTHOR), Ammi, Chantal3 (AUTHOR), De Vassoigne, Tony1 (AUTHOR)
Zdroj: Journal of General Management. Jul2023, Vol. 48 Issue 4, p339-354. 16p.
Databáze: Business Source Ultimate
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