Online Feedback Requests Are Effective, Even if Ignored: Requesting feedback from online users can influence their behaviour, even when the requests go unanswered.

Autor: Rubin, Matthew, Perez, Dikla, Oestreicher-Singerand, Gal, Zalmanson, Lior
Zdroj: INSEAD Knowledge Publications. Aug2022, p1-4. 4p. 1 Color Photograph.
Databáze: Business Source Ultimate
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