Have We Got a Deal for You: Do You Want the Good News or Bad News First?

Autor: Wakefield, Kirk L.1 (AUTHOR) kirk_wakefield@baylor.edu, Raghubir, Priya2 (AUTHOR) raghubir@stern.nyu.edu, Inman, J. Jeffrey3 (AUTHOR) jinman@katz.pitt.edu
Zdroj: Journal of Service Research. May2023, Vol. 26 Issue 2, p251-269. 19p.
Databáze: Business Source Ultimate
Nepřihlášeným uživatelům se plný text nezobrazuje