I'm Only Human? The Role of Racial Stereotypes, Humanness, and Satisfaction in Transactions with Anthropomorphic Sales Bots.

Autor: Davis, Nicole (AUTHOR), Olsen, Nils (AUTHOR), Perry, Vanessa G. (AUTHOR), Stewart, Marcus M. (AUTHOR), White, Tiffany B. (AUTHOR)
Zdroj: Journal of the Association for Consumer Research. Jan2023, Vol. 8 Issue 1, p47-58. 12p.
Databáze: Business Source Ultimate
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