Service Quality and Customer Loyalty: Evidence from Jordanian Banks.

Autor: Al-Wishah, Raed H.1 r.wishah@psut.edu.jo, Al-Weshah, Ghazi A.2 Ghazi.alweshah@bau.edu.jo, Abu-Hamour, Husam M.3 Dr.husamabuhamour@bau.edu.jo, Alzubi, Khalid N.4 Khalid.alzoubi@bau.edu.jo
Zdroj: Jordan Journal of Business Administration. 2022, Vol. 18 Issue 4, p457-476. 20p.
Databáze: Business Source Ultimate