Do E-Service Quality and Customer Satisfaction Affect Loyalty in E-Retailing? Evidence from Ghanaian Online Consumers.
Autor: | Antwi, Samuel1 samantwi88@outlook.com, Kweku Gbolonyo, Patrick2, Changbing Jiang1 |
---|---|
Zdroj: | International Journal of Applied Business (TIJAB). Apr2022, Vol. 6 Issue 1, p17-34. 18p. |
Databáze: | Business Source Ultimate |
Externí odkaz: |