Service Provider Hesitation in Credence Services: The Importance of Customer Expectations?

Autor: Fuller, Rachel1 (AUTHOR), Pervan, Simon2 (AUTHOR), Kunstler, Breanne3 (AUTHOR), Merolli, Mark4 (AUTHOR)
Zdroj: Services Marketing Quarterly. Oct-Dec2022, Vol. 43 Issue 4, p504-519. 16p.
Databáze: Business Source Ultimate
Nepřihlášeným uživatelům se plný text nezobrazuje